Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. It's important to understand that the house always has an edge, and losses are a real possibility. Play only with money you can afford to lose, and never gamble with funds needed for essential expenses like rent, bills, or groceries.

Age Verification

Online pokies are strictly for adults aged 18 years and over in Australia. If you are under the legal gambling age, please do not use this service. We are committed to preventing underage gambling and take this responsibility seriously.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to try to recover money lost
• Spending more time or money on gambling than intended
• Feeling anxious or irritable when trying to cut down or stop gambling
• Hiding gambling activities or lying about the amount of time/money spent
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting family, work, or personal relationships due to gambling
• Failed attempts to control, cut back, or stop gambling
• Experiencing financial hardship due to gambling losses
• Feeling a constant urge to gamble with increasing amounts

Self-Help Tools & Safeguards

Most reputable online gaming platforms offer tools to help you maintain control of your gambling. Take advantage of these features:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a limit on how much you're willing to lose in a given timeframe
• Reality Checks: Enable pop-up reminders during gaming sessions to check how long you've been playing
• Session Time Limits: Automatically log you out after a predetermined gaming duration
• Self-Exclusion: Temporarily or permanently ban yourself from accessing gaming platforms
• Account Cooling-Off: Take a break from gambling for a set period

Support & Help Organizations

If you or someone you know is struggling with problem gambling, professional support is available. Here are trusted organisations offering confidential assistance:

Australia

• Gambling Help Online – Free, confidential support for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
• Gamblers Anonymous – Support groups across Australia
  www.gamblersanonymous.org.au

United Kingdom

• GamCare – Free support for problem gambling
  www.gamcare.org.uk
• GamStop – UK self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  Phone: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  www.bzga.de

Need Help?

If gambling is causing you distress or financial harm, please reach out for help today. Problem gambling is treatable, and support is available. Speaking to a counsellor or contacting one of the organisations above is confidential, free, and the first step towards recovery.

Remember: seeking help is a sign of strength, not weakness. You don't have to face this alone.